YES - If you purchase a: STANDARD CARGO BOX - Size is - 57cm L x 32 D x 47cm H - $210 - up to 25kg max Standard Cargo Box includes delivery to your door (remote areas may incur additional delivery costs). OR Cubic Metre - 1m x 1m x 1m = $700 per cbm or space for oversize items such as furniture If goods that you have self sourced are received at our cargo company and the dimensions are different from what you have been quoted delivery on due to incorrect dimensions being provided to us when quoting delivery costs, you will be invoiced for the additional shipping cost before your goods are forwarded on to you. Additional charges must be paid within 7 days of the date of your overshipping/invoice notification or storage fees will be incurred.

You will receive a delivery quote for all cubic metre purchases and larger/oversized items. Your quote will include delivery of larger/oversized shipping to your delivery address unless you organise your own courier or pick up in person from Tanunda SA. Delivery charge for the Adelaide Metro area is $75 per cbm.

Please do your research when self sourcing/purchasing from suppliers. It is important to get as much information from your supplier as possible on the goods you are purchasing eg: size and exact measurements, weight, colour etc. SAGE Living & Homewares will not be responsible for the quality of any goods received by you unless we directly source those items from our suppliers. If goods you have self sourced are received at our cargo company and the dimensions are different from what you have been quoted delivery on due to incorrect dimensions being provided to us when quoting delivery costs, you will be invoiced for the additional charges. Additional charges are required to be paid within 7 days of the date of your overshipping/ invoice notification. Self sourced items will be subject to import taxes. Please supply a copy of your invoice from your supplier so this can be calculated & invoiced to you.

YES. SAGE Living & Homewares can source your items for you, Please send all sourcing/custom made requests to info@sagelivingandhomewares.com.au

Our container is insured for theft and loss at sea only, however things can and do happen. SAGE Living & Homewares will not assume responsibility for damaged goods or wrong item orders. Please consider taking out your own personal transit insurance if the cost of your purchase warrants.

YES. All import taxes are included in the price of the items you purchase directly from SAGE Living & Homewares. Self sourced items will be subject to import taxes. Please supply a copy of your invoice from your supplier so this can be calculated and invoiced to you.

**If you are purchasing wooden items, please check with your supplier if the wood has been kiln dried or if they are using recycled/antique wood as new wood can lead to splitting, warping and shrinking especially in Australian climates. We cannot guarantee the quality of any wooden/timber products purchased other than those sourced directly by us from our reputable suppliers that use only kiln dried or antique recycled wood. There is an additional charge of $300 USD for shipping Wooden Doors. If your items need to be crated there will be an additional charge of $50 USD per cbm. Our containers are fumigated before leaving Indonesia in line with Australian Customs Import Regulations. In some rare circumstances individual items may be required to be fumigated individually based on Customs Officers inspections. If your shipment requires additional fumigation upon arrival at the Australian Port you will be advised and given the opportunity to accept responsibility for this charge or opt to have the item destroyed. If you agree to additional fumigation by Australian Customs you will be invoiced by SAGE Living & Homewares. You will have 48hrs to pay this additional fumigation fee or your item/items may be destroyed.

No brand name replica products eg: Imitation Louis Vuitton, Nike, Guess etc Non commercially packaged foods or animal products including bone products No seeds or plants No feathers These exclusions are in line with Australian Importation Laws.

Once the container is full it will leave Indonesia and arrive in Adelaide, South Australia in approx. 8 weeks

Our Australian team will unpack the container once it clears customs, this can take anywhere up to 10 days, your package will be sent directly to your delivery address via our nominated courier. You will be provided with a tracking number via the email provided on your invoice once it has been collected by our courier. If you have ordered items that are oversize, eg furniture or you purchased cbm space you will be sent an invoice for the courier costs to your door as soon as the items have landed into Australia.

Please instruct your supplier to include ALL of the following information on your invoice. 1. Suppliers details including address and contact name and number. 2. Your name, address, phone number & email address. 3. Cost of individual items, weight, dimensions, description and what material the item is made from. 4. Our details SAGE Living & Homewares This will ensure your package ends up in our container. We will be on hand to personally supervise the packing of the container here in Indonesia. In some cases, depending upon the packaging condition of goods received from your supplier, re-wrapping or re-packaging of your items may be required prior to shipping. You will be advised via email if any additional packaging fees are applicable. We charge $20 for this service which covers bubble wrap, tape and box if required. Please keep in mind that this service keeps an Indonesian local employed.

We have 2 shipping options available: STANDARD CARGO BOX - Size is - 57cm L x 32 D x 47cm H $210 - up to 25kg max Standard Cargo Box includes delivery to your door (remote areas may incur additional delivery costs). OR Cubic Metre - 1m x 1m x 1m = $700 For cubic metre & larger or oversized items we will give you a quote for shipping & delivery based on size & your delivery address. Delivery will be quoted separately on cubic metre or larger shipments & will vary according to your delivery location.

You will be emailed an invoice for all purchases and delivery fees. Our payment methods are via TransferWise. If you choose to pay via Credit Card there will be 1.75% surcharged added to your invoice. We are here to help with any questions you have regarding shipping/purchasing & ordering custom made goods. Please contact us via email at info@sagelivingandhomewares.com.au.